In this edition, we’re excited to share an exclusive interview with Paul Roux, a seasoned pharmacist and Dispensary Manager at Dis-Chem. Paul takes us through his ongoing learning journey with the CnnectD app, highlighting how it’s shaping his role in the pharmacy. Plus, he offers expert insights with a detailed review of two key products: Neurobion and Iliadin.
Meet Paul Roux: An Experienced Dispensary Manager
With over 15 years of experience in the healthcare sector, Paul Roux embarked on his pharmaceutical journey by pursuing a b-pharm degree through North-West University (NWU). His passion for medicine is evident in his work, where he sees the role of pharmacists as crucial in bridging the gap between customers and doctors.
Paul emphasises the vital role pharmacies play in providing essential medical assistance, serving as the first point of contact for individuals seeking healthcare support. He values the relationships healthcare professionals build with customers, assisting them throughout their healthcare journey.
Dis-Chem Academy Application: A Comprehensive Learning Tool
According to Paul, the CnnectD application goes beyond a learning platform. While it covers content on medication and healthcare, it also provides valuable insights into structural information, keeping Dis-Chem staff updated on current events within the healthcare industry and the company itself.
As a dispensary manager, Paul finds the application instrumental in disseminating information to Dis-Chem pharmaceutical staff and ensuring uniformity in knowledge and compliance through CPD (Continuous Professional Development) certificates. He appreciates the convenience, accessibility, and time management afforded by the application, which has content tailored for busy healthcare professionals.
Paul values the interactive and engaging courses that allow staff to learn at their own pace on mobile devices. With a diverse range of patients and a demanding work schedule, the Dis-Chem learning application remains valuable for ongoing learning with pharmacists.
Product Review: Neurobion and Iliadin
Paul credits the app for enhancing his knowledge of pharmaceutical products, specifically through courses on Neurobion and Iliadin. The brief, relevant, and straight-to-the-point content effectively refreshes his memory and keeps him informed about changes and updates related to these products.
The Neurobion course, in particular, played a crucial role during a stock shortage of vitamin B injections. Recommending Neurobion as a substitute treatment empowered patients and instilled confidence in their choice, showcasing the practical impact of ongoing learning.
The Neurobion and Iliadin product courses’ accessibility and concise content contributed to their effectiveness. Completing the courses on mobile devices proved convenient for healthcare staff with busy schedules.
Looking Towards the Future: Anticipated Learning Opportunities
Looking ahead, Paul emphasises the importance of educating healthcare staff about mental health medications like antidepressants and antipsychotics. With more patients seeking help for mental health issues, Paul believes that well-informed professionals can make a real difference in their care. Stay tuned for more insightful interviews, product reviews, and updates.